Important: Five consecutive, unsuccessful attempts to log in locks your account. Admins can reset passwords in Users. If you experience issues, contact your security provider to request a password reset.
After downloading the Virtual Keypad app, log in to your account using the following steps:
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Open the Virtual Keypad app. The app will prompt you to allow notifications.
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Select Allow or Don’t Allow.
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Enter your email address and password.
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Tap Save. If you set a new password, re-enter your login information.
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Tap Log In.
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Read the Terms and Conditions, then tap Agree to continue.
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The app will ask you to allow access to your location even when you are not using the app. This allows the app to monitor your location for geofencing.
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Tap Allow to allow the app to monitor your location.
After logging in, you can access the system of your choice.
Use Single Sign-On
To use Single Sign-On (SSO), complete the following steps:
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Open the Virtual Keypad app.
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Select Log In With SSO.
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Enter your SSO Email, then select Continue.
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You are navigated to your company login page. Enter your email and password.
You are automatically returned to Virtual Keypad and successfully logged in.