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About Virtual Keypad

Note: The options available to you in Virtual Keypad may differ depending on your system or features selected during installation. Contact your security provider to learn more about available options on your system. For help with X1 Series cloud-based access control systems, refer to Virtual Keypad X1 App Help or X1 Help.

This collection of help topics applies to the Virtual Keypad mobile app. To access Virtual Keypad from a web browser, visit

Virtual Keypad enables you to fully control your security system from anywhere in the world. You can control any of the following devices using Virtual Keypad:

  • Automated (Z-Wave) lights, thermostats, appliances, door locks, and garage doors

  • Cameras

  • Video Doorbells

  • Access control doors (compatible systems only)

You can also arm or disarm your system, control system outputs, check your system’s status, and view system history. Whether you need to automate your home, arm a system, or allow an employee to access your facilities, Virtual Keypad provides an easy-to-use security system interface at your fingertips.

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