Virtual Keypad App Help
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False Alarm

When your system goes into alarm, your app’s background turns red and immediately displays any cameras on your system.

Is this a false alarm? Yes No displays.

Complete the following steps to silence the alarm:

  • Tap No if the burglar alarm is valid.
    A verification message is sent to the central station. Your security system remains armed.

  • Tap Yes if a valid alarm has not occurred.
    This cancels the alarm and send an abort message to the central station. Your security system is disarmed.

Note: For area systems, the false alarm question only displays if the entered user code has the authority to disarm the area.