Virtual Keypad App Help
Virtual Keypad App Help
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Update Your Camera's Wi-Fi Network & Password

If your Wi-Fi network name and password has changed, update the Wi-Fi information for all of your connected cameras you use through Virtual Keypad.

Update V-4000 Series Cameras

Using a Wireless Access Point (WAP)

To update the V-4000 Series Cameras to Wi-Fi using a WAP, complete the following steps:

  1. While powered on, open the camera’s side access panel.

  2. At the WAP, press the WPS button on the back for 1.5 seconds.

  3. Within 1 minute of pressing the WPS button, press and hold the camera’s WPS/RESET button for 3 seconds.

  4. The WPS LED on the WAP turns on when connection is complete.

  5. Close the camera’s side access panel.

Using a Wi-Fi Router with WPS

Note: WPS functionality varies for each Wi-Fi router. To connect a V-4000 Series Camera using WPS, a router with WPS is required.

To update the V-4000 Series Cameras to Wi-Fi using WPS, complete the following instructions:

  1. While powered on, open the camera’s side access panel.

  2. Place the router in WPS mode.

  3. Within 1 minute of placing the router in WPS mode, press and hold the Reset/WPS button on the camera for 3 seconds. Refer to the router’s instruction manual to determine when the camera and router are connected.

  4. Close the camera’s side access panel.

Update V-6000 Series Cameras

To update the V-6000 Series Cameras to Wi-Fi, complete the following steps:

  1. Press and hold the camera’s Reset button for 10 seconds until the camera restarts. This removes all previous Wi-Fi network information. As the camera restarts, the camera’s LED turns red.

  2. On a mobile device, navigate to VirtualKeypad.com.

  3. On the login page, select Generate QR Code. The Generate QR Code for Wi-Fi Camera window displays.

  4. In the Enter SSID field, enter the new Wi-Fi network name.

  5. In the Enter Passphrase field, enter the new Wi-Fi network password.

  6. Select Next. The new QR code displays.

  7. The camera flashes blue when it is ready to connect to the Wi-Fi network. Hold the QR code 6-12 inches away from the front of the camera.

When the LED goes steady blue, the Wi-Fi connection is successful. If the LED flashes red, restart the process.

  1. After 3 minutes, log in to VirtualKeypad.com and enter your user code to confirm the camera is visible.

  2. In Video, select the camera you just updated.

  3. Select the Settings icon, then select Save at the top of the screen.